Tier Structure & Benefits

Three tiers designed to reward commitment and performance with increasing support, resources, and revenue potential.

Contact Partner Team
Entry Tier

Authorized Reseller

Annual Revenue TargetNo minimum
Certified Staff Required1 sales + 1 technical
  • Competitive recurring margins on Dudoxx licenses
  • Partner portal access
  • Sales & marketing collateral
  • Online training & certification
  • Email support
  • Standard SLA support
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Silver Partner

Annual Revenue TargetQualified ARR threshold
Certified Staff Required2 sales + 2 technical
  • Enhanced recurring margins on Dudoxx licenses
  • Full implementation revenue retention
  • Dedicated partner success manager
  • Co-marketing activities
  • Priority technical support
  • Quarterly business reviews
  • Preferred pricing on bundled deployments
Premium Tier

Gold Partner

Annual Revenue TargetPremium ARR threshold
Certified Staff Required4 sales + 3 technical
  • Maximum recurring margins on Dudoxx licenses
  • Full implementation revenue retention
  • Executive sponsorship from Dudoxx leadership
  • Joint go-to-market planning
  • Premium SLA (4-hour response)
  • Co-funded marketing development funds
  • Preferred status in enterprise RFPs
  • Early access to new features

Additional Revenue Opportunities

Beyond license margins, partners retain 100% of implementation and professional services revenue.

ServiceOpportunity
Implementation ServicesSystem setup, data migration, FHIR integration
Training & OnboardingStaff training, clinical workflow optimization
Custom Integration DevelopmentEHR connectors, lab systems, billing integration
Ongoing Managed ServicesTier-1 support, administration, monitoring
Custom AI ConfigurationTUCAN fine-tuning, specialty-specific workflows
Compliance & Security ConsultingGDPR, HIPAA readiness, data governance
OverviewOnboarding

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